Paul completed his Jim’s Diggers training and induction in 2014 and began as Jim’s Diggers (Glen Iris) with a single Kanga skid steer loader. “I really enjoyed working outside and the personal contact with customers. Especially seeing the happy customers at the completion of a project well done. Something I never had in the IT industry”. Paul built his business up over the following 2 years then it got to a point where he could not handle the work on his own so was looking at a 2nd machine, tipper truck, and a full time employee after having a casual operator working with him for the last 9 months.
At the same time though opportunity knocked. In the second half of 2015 Paul was offered the opportunity to purchase the master franchise rights for Victoria. Paul needed to decide whether to expand as a franchisee or step up to become a franchisor. “After talking to the other Jim’s Diggers franchisees in Victoria I was convinced that Jim’s Diggers would do better with a local and full time franchisor” so with their support, took on the franchisor role and made the transition in January 2016.
Later in 2016, still in his first year as a franchisor Paul received several franchisor awards at the annual Jims Group Awards night. Paul was ranked equal 3rd for franchisee support for franchisors with 4 to 7 franchisees measured against all Jims Group franchisors worldwide.
Paul also received the Diamond Award for Exceptional Franchisee Support. This level of award was only obtained by 2 other franchisors present at the awards that year.
With such exceptional overall results measured against peers throughout the whole of Jim’s Group it was not surprising that Paul was also awarded the Jim’s Diggers 2016 Franchisor of the Year.
Outside of Jim’s Diggers Paul is also a keen sailor. Paul has completed in races and regattas up and down the East Coast of Australia. Most notably Paul has completed in every Rolex Sydney Hobart since 2003 except 1 and has come close, but not yet close enough, to ultimate victory achieving a 3rd overall in 2004 and a 2nd overall in 2014. “I enjoy the physical and mental challenge of ocean racing but even more, I enjoy the camaraderie and satisfaction of a job well done”. Paul said he gets similar enjoyment for the same reasons working with the other Jim’s Diggers franchisees and customers.